milan99 Platform Privacy Notice
This page describes what we collect when you use milan99 and how we keep that data protected. We collect personal information to verify your identity, process payments, and comply with local regulations. We do not sell your data. We do not share it with third parties except where required by law.
Our servers may sit outside your jurisdiction. Your data is encrypted in transit and at rest. We use industry-standard security practices to protect your account balance, payment information, and personal details. If you have questions about how we handle your information, contact our support team.
We are committed to transparency. This policy explains our data practices in plain language. If any part is unclear, reach out to us directly.
What Data We Collect on milan99
Personal Information During Account Registration
When you create a milan99 account, we collect your name, email address, phone number, and date of birth. We use this information to verify your identity and comply with local regulations. We also collect your IP address and device information to detect fraud and prevent unauthorized access.
We require this information before you can deposit funds or place bets. We do not share your personal information with third parties except where required by law or to process your payments.
Payment and Financial Data
When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we collect transaction records. We store your payment method information separately from your account profile. Your payment data is encrypted and never stored in plain text.
We use payment information to process deposits and withdrawals, detect fraud, and comply with anti-money-laundering regulations. We do not charge your payment method without your explicit consent.
Identity Verification Documents
Before you can withdraw funds from your milan99 account, we require identity verification. You upload a clear scan of your government-issued ID and a recent selfie. We use this information to confirm your identity and prevent fraud. We store these documents separately from your account profile and delete them after verification is complete, unless we are required by law to retain them.
We do not share your ID information with third parties except where required by law. We do not use your ID for any purpose other than account verification and compliance.
Behavioral and Session Data
We collect information about how you use milan99 — which games you play, which markets you bet on, how long you stay in your session, and which payment methods you use. We use this data to improve our platform, detect fraud, and personalize your experience. We do not sell this data to third parties.
Your data is yours to control
You can request a copy of all data we hold about you. You can also request deletion of your account and associated data, subject to legal retention requirements. Contact our support team to exercise these rights.
How We Use and Protect Your Data
Third-Party Processors and Data Sharing
We use third-party payment processors to handle deposits and withdrawals. These processors have access to your payment information but are contractually bound to use it only for processing transactions. We do not share your personal information with marketing partners or data brokers.
We may share your data with law enforcement or regulatory authorities if required by law. We may also share data with fraud-detection services to protect our platform and your account. In all cases, we share only the minimum information necessary to comply with legal requirements.
Data Retention and Deletion
We retain your account data for as long as your account is active. If you close your account, we retain your data for a period required by law — typically several years for financial records. After this period, we delete your data unless we are required by law to retain it longer.
You can request deletion of your account at any time. We will close your account and process any outstanding balance. Your data will be deleted according to our retention schedule.
Cookies and Tracking Technologies
We use cookies to remember your login status, store your preferences, and track your session. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use milan99.
We do not use cookies to track you across other websites. We do not sell cookie data to third parties. Our cookies are used only to improve your experience on milan99.
International Data Transfer
Our servers may be located outside your jurisdiction. When you use milan99, your data may be transferred to and stored on servers in other countries. We apply the same security standards to all data, regardless of where it is stored. By using milan99, you consent to this international data transfer.
Your Rights and Contact Information
You have the right to access, correct, and delete your personal data. You can update your account information at any time through your account settings. You can request a copy of all data we hold about you by contacting our support team.
If you have concerns about how we handle your data, contact us via email or through the in-app help section. We respond to data privacy requests within a reasonable timeframe. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.
Changes to This Privacy Policy
We may update this privacy policy at any time. We will notify you of material changes via email or in-app notification. Your continued use of milan99 after we post changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you may close your account and request a withdrawal of your balance.